Your pest control service includes a thorough inspection of the premises when the level of infestation is assessed and the exact type of pest species - identified. This is an important part of the pest control process, with regards to choosing the right pest treatment approach. It is essential to determine the “identity” of the vermin before proceeding to the treatment method.
Our comprehensive pest control treatment methods include the use of advanced pesticides, insecticidal fumigants, baits, termite monitoring stations, reduction-of-source procedures and restriction solutions, as well as safe and humane removal techniques when it comes to managing protected wildlife species.
We offer single visit options, as well as full guaranteed services, which include two follow-up visits/treatments at no extra charge. Depending on the type and level of your pest infestation, you can count on the customer care team’s professional consultation and advice, in order to choose the most appropriate pest control solution for your particular case.
The post-service stage of your pest control management and treatment procedures include expert prevention advice and proofing tips. In addition, you will be provided with a full service report, which specifies the date, the insecticide that has been used, the pest control method applied and any additional comments related to the service execution.
Let us Introduce You to the Fantastic Pros
Qualified, experienced and comprehensively insured:
- Hold the appropriate certifications and licences;
- Additionally trained for highest standards
- Regularly monitored by quality control supervisors;
- Fully insured against accidental damages.
Boast expertise in advanced pest control management:
- Have extensive knowledge about common pests in Melbourne;
- Equipped to identify vermin and combat their destructive activity;
- Adhere strictly to DELWP regulations and legislation;
- Work in accordance with the Dangerous Substances Act.
Thank you so much!
I have no words to thank you for your help against the flea invasion at my home. I had no idea how to deal with it at the end, after trying a number of things. Fast and professional! Mr Jinx (our cat) is flea-free now, too!
Will definitely recommend you!
We’ve just moved to a new place, which was riddled with termites. The entire structure of our quaint, dream home was infested. You, guys, saved the day with your on-hand approach, impeccable knowledge and amazing determination. We are truly in awe with your professionalism!
Frequently Asked Questions
Are the pesticides safe?
We use professional pest control products and methods, which are designed for domestic and commercial use. You will be provided with information on safety, as well as with all the post-service measures you need to undertake.
Do you service commercial properties?
Yes. Our pest extermination services are suitable for domestic and commercial environments alike. We implement discreet pest control procedures and use unbranded vehicles, hence, you need not worry about your business image or family reputation.
Can you respond to emergency pest situations?
Subject to availability, we always endeavour to render our assistance to customers in urgent need of help against a pest infestation.
Do you work on weekends?
We offer out-of-hours pest control solutions and strive to offer flexible and customised booking options. Our commercial clients can rest assured that we will execute the service at a time when the pest treatment will not disrupt their business activity.
Is your service guaranteed?
The standard warranty of our service is three months when you purchase a full guaranteed service. It includes two extra follow-up visits/treatments, which are free of charge. You will be provided with post-service information on aftercare procedures to avoid your warranty being disqualified. Please, note that some pest control services, such as our possum removal solutions, are carried out under specific conditions and are likely to include more than two visits.
What if there is a problem with my service?
If you have any concerns about the execution of your service or any other additional queries, please, get in touch with the friendly and helpful customer care team. You can always rely on our prompt assistance and qualified advice.
Am I required to do anything before the service?
This will depend on the type of pest problem you have. In most cases, you may be asked to vacuum thoroughly all affected areas, secure children toys in a safe place, cover and protect your food, and remove all pets from the premises. You and your family may need to leave the property for a few hours, as well.
I believe that my pest problem is no longer an issue. Can I cancel my appointment?
Please, notify us at least 48 hours in advance to avoid incurring a cancellation fee. On that note, we can only recommend that you take advantage of our expertise and book an inspection with us, which will confirm that your home is free of any pests.